Great Customer Experience

Welcome to a healthcare journey where innovation meets patient care, creating a seamless and enjoyable experience. Our goal is to increase customer satisfaction through the strategic use of advanced technology and transform your lab processes, help your lab go paperless, go digital using latest technologies and tools. Find below few great features that redefine your interactions with patients:

Effortlessly communicate with your valued customers through our SMS notification service. Get timely updates, ensuring patients are notified as soon as their lab reports are ready for collection. This proactive approach reduces wait times and increases overall satisfaction.

Embrace the convenience of delivering complete lab reports directly to your customers’s inboxes. Say goodbye to unnecessary lab visits, because now everything needed is just a click away. Not only is this streamlined process time-saving, but it puts your patients’ comfort and convenience first.

Enable customers to receive instant lab reports via WhatsApp on their smartphones. This enhances the overall user experience of patients, with just a few clicks. This modern approach not only meets the expectations of tech-savvy patients, but exceeds them, improving customer satisfaction.

We are the industry first to introduce QR-coded Lab reports. We add a unique QR code for each lab report in the print header. Patients can scan these QR codes effortlessly, providing instant access to their reports online. This user-friendly appraoch makes it very easy to download and securely share with family and health professionals, contributing to collaborative health care and co-ordination.

As part of our focus with regards to offering a personalised healthcare experiences to patients, we have launched the patient online portal. This is a secure online platforms for patients to access their medical history. Empower your patients with the data they need to actively monitor and engage with the medical professionals in their healthcare journey.

Health Amaze offers many of the useful and advanced features to help medical labs offer personalised healthcare to their patients. No matter how small your lab is or low your budget is, health amaze got you covered with our most affordable plans.